Customer Service

Shipping Information

All orders will be processed and shipped within 48-72 business hours of order receipt.  Orders will ship via USPS shipping.  Shipping costs are automatically calculated in the shopping cart and displayed for you before order submission. Please allow 2–7 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email. 

Customer Service

Do not hesitate to contact our Customer Response Team, please email us at support@petcostrong.zendesk.com or call us at 205.846.0163. Customer service hours are Mon-Friday 9 am - 5 pm EST. If you are having trouble with your credit card, make sure your billing address is the same as the address on your credit card. These need to be identical for the transaction to go through. If you wish to place a manual order, please contact our Customer Response Team. They will be happy to assist you in any way that they can.

G&G Outfitters Customer Service

Contact Info

G&G Outfitters, Inc.

4901 Forbes Blvd.
Lanham, MD - 20706

205.846.0163
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